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Contact

Write to us. Here is exactly what happens next.

Sales answers new enquiries about plans, walkthroughs and procurement. Support helps workspaces that are already running.

Direct email addresses

Sales and new enquiries

sales@epiow.com

Support for running workspaces

support@epiow.com

Both addresses are read by the Epiow team. Include attachments as PDF, XLSX or CSV.

What happens after you write

  1. You send one short email

    Your headcount, payroll cycle and current tools are enough to start. We will ask for anything else we need.

  2. A person replies, usually within one business day

    The person who answers stays with your enquiry, and tells you plainly whether Epiow fits.

  3. We walk through your own cases

    Leave rules, a pay run, a tax form and a report — run on your numbers, not a canned script.

Direct email addresses

Sales and new enquiries

Tell us your headcount, payroll cycle and the tools you use today. We will point at the plan that fits and walk through your own cases.

  • Which plan fits your headcount and payroll cycle
  • A walkthrough built on your leave, payroll and tax-filing rules
  • Procurement, invoicing and onboarding

Usually replies within one business day

Email sales

Support for running workspaces

Already using Epiow? Include your workspace name and the pay run, app or report involved so we can look it up before we answer.

  • Sign-in, access and permissions
  • Pay runs, pension contribution files and tax forms
  • Data questions and exports

Include your workspace name to get a useful first reply

Email support

What to have ready

Nothing here is mandatory. It just makes the first reply more useful.

  • Headcount and worker types (full-time, part-time, contract)
  • Payroll cycle and pay components (pension contributions, allowances, overtime, commissions)
  • The tools you use today — spreadsheets, an HR system, your accountant's exports
  • The two processes that cost your team the most time each month
  • Your target go-live date

Want to see the product first?

The demo workspace is open — no account needed.